Front desk agent jobs are normally hired by hotels, motels and guest houses. The front desk agent greets guests and provides required information. He also answers the questions of customers and addressing complaints. The front desk agent resolves the issues, queries of the customers. Front desk agent make sure register guests, assign room or suites keys, and collects payment and directing guests to rooms. The front desk agent attend phone calls, collect letters, packages, forward emails. Monitor and keep updated record of the front desk. He also arranges tour and meeting arrangements for the guests. Front desk agent also coordinates with other hotel staff and assigned necessary tasks. He also arranges air travel tickets and provide pick and drops to guests from hotel to airport or other destinations.

Job details

Employer or Company	Foxwood Inn & Suites.
Job location:	#210 Highway Avenue, Fox Creek, ABT0H 1P0, Canada.
Salary package	$15.25 per hour for 35 to 40 hours per week.
Terms and conditions of job	This is full-time and permanent schedules day, evening, night, weekend, shift, early morning, and morning.
Job starting date	Immediately after completion of hiring procedure.
Benefits	Health benefits and benefits according to laws.
Numbers of jobs	At this moment there is just 1 job is available.
Job source	Source Job Bank #2337073.

Summary

Languages

Front desk agent candidates must fluently speak English. Moreover, he can read, write and understand English up to the standard.

Qualification

Front desk agent must be equipped with the relevant skills and education. However, he must have a minimum secondary (high) school graduation certificate or have an equivalent experience.

Experience

The candidates of the advertised jobs of the Front desk agent will get training from the employer. If applicant have a relevant experience of hotel, motel and resort will be beneficial. The job location is at peripheral area of the city.

Responsibilities

• Front desk agent welcomes guest, registered and assigned rooms and suites.
• He also manages group entrance and exits.
• Acquire, abandon and amend room reservations.
• Give details on hotel amenities and services.
• Present common information about points of interest in the region.
• Examine and resolve grievance and claims.
• Process guests’ exits, estimate charges and collect payments.
• Front desk agent monitor cash, compiles balance sheet, make cash report and fill out related forms.
• Keep an account of vacancies, reservations and room coursework.
• Go after urgent situation and security procedures.
• Front desk agent does clerical tasks like faxing, filing, photocopying.
• Reply telephone and communicate telephone calls and messages.
• Support customers/guests with special needs.
• Handle wake-up calls.
• Offer customer service.

Additional information

Work conditions and physical capabilities
Front desk agent must fulfill the following working conditions.
Listen carefully the details of tasks.

Overtime required

The employee will stand for longer hours.

Personal suitability

The front desk agent must have strong physique and suitability.
Customer centric nature.

Reliability.

Well-organized interpersonal skills.
Outstanding spoken communication skills.
Brilliant written communication skills.
Flexibility.
Judgment sense.
Planned
Trustworthy.
Team player.

Benefits

Health benefits

Front desk agent job will provide the following health services.
Dental plan according to policy.
Health care plan
Vision care benefits

Other benefits

The selected employee will get free parking facility from employer.

Employment groups

Front desk agent job is open for all kinds of the applicants. There is no favoritism about the job employment. That is why Canadian native, newcomers to Canada, experience citizens, noticeable minorities and young people are eligible for these jobs.

Who can apply to this job?

The native of this country are eligible for this job. Moreover, permanent or temporary inhabitants of Canada are also titled.
Similarly, other applicants with or without a valid Canadian works permit.

How to apply

The eligible candidates can apply online though given email address. Applicants can upload their resume though this email address: foxwoodjobs@gmail.com

Important notice:

The current job posting was done directly by the employer on Job Bank. Canadian Government has taken the initiatives to make certain it is correct and trustworthy, but cannot promise its legitimacy.